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Leadership and Business Management Articles by Priority Learning: Conflict

The Price of Incivility
As a new member of the Priority Learning team, I have the great opportunity to participate in almost every workshop series we offer. Two weeks ago, in the Facilitators and Leaders Series, our assignment was to choose one of three topics to research and present. One of the topics to...
In a recent conversation, a good friend mentioned that she and her team had attended a workshop regarding Microaggression. She and I are both Human Resources managers, she is based in Tucson and I am here in Maine, but the term was not one with which I was familiar....
Conflict Sweet Conflict
"An eye for an eye will only make the whole world blind." Mahatma Gandhi When's the last time you were in a really heated argument? I mean a name-calling, heritage-insulting, spit-flying kind of disagreement? For most of us, this is not a regular event. If it has ever happened...
Civility in the Workplace (part 3 of 3) The Benefits and Results of an organization who insists on Civility in the Workplace
The last newsletter I wrote about was what it looks like when companies insist that part of each employee's job is to be civil and respectful in the workplace. The following were the key points from in the abridged version from the last article: Insist as a...
Civility in the Workplace (part 2 of 3) - What It Looks Like When Companies Insist That Part Of Each Employee's Job Is To Be Civil And Respectful In The Workplace
Last month I talked about the overall cost of the "lack" of civility in the workplace and gave you the reasons for it and some possible overall on this link if you missed it. This month I’d like to elaborate on some ideas that have helped others to be more...
Civility in the Workplace (part 1 of 3) - What all businesses and organizations should know about and how the bottom line is affected
There are some extraordinary percentages of US employees in the workplace who think incivility is on the rise. When you combine all the categories of incivility (from taking credit of others’ ideas and accomplishments to being physically abusive to others), you can image in this day of tightening belts...
Conflict Styles
The idea of conflict will make some people shutter at the thought, while others smile and give you the inevitable comment "I love a great argument!" In our personal and work lives conflict is there and it is inevitable. Great ideas and some soured relations come out of conflict. With...

The Leadership Maker

By Ralph Twombly

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  • Update to our Workshop Series

    Update to our Workshop Series

    Ralph, Craig, Mary and I are very excited to announce that we are changing our series from 5- to 8- day workshops to 10-day workshops within a year’s time and we plan to start in August of this year.

  • Increasing Meeting Participation

    Increasing Meeting Participation

    If you feel like your meetings are not productive enough because people won't or can participate, the people in your meetings are unprepared or after meeting conversation are bigger then the meeting itself, the problem might lie in your preparation.

  • Communications


    Let’s be clear here about communication methods for leaders. Face-to-face communication is best. Not just best, it is best by a mile. A phone conversation is next best, but it is no substitute for face-to-face connection.

  • Time for a Paradigm Shift

    Time for a Paradigm Shift

    Perhaps it is time for a paradigm shift, a shift in how people think and learn about what is out there for career opportunities.

  • Delegation


    The final test of leadership is to leave behind men and women with the conviction, commitment and competency to carry on in your absence.

Priority Learning CARE initiative
CARE Initiative

Poll Question

The word "Empowerment" has been, in our experience, a little tough to implement in some organizations. Which of the following best describes “Empowerment” at your organization…

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